If you want to process a refund please follow the instructions provided in the following pages according to your operating system. Unfortunately, we do not process the refunds ourselves since we don't operate the stores themselves. However, you can check the refund policies according to the links below:
Google Play: https://support.google.com/googleplay/answer/2479637#policy
Apple (iOS): https://support.apple.com/en-us/HT204084
Securing your account to avoid accidental purchases.
We recommend that you set a password for your account so that no other family member can accidentally make unauthorized purchases. Please follow the instructions in the links below.
Google Play: https://support.google.com/googleplay/answer/1626831?hl=en
For Apple (iOS) :https://support.apple.com/en-us/HT204396
If you have any other questions or require some help, please send us a message via in-game Settings -> Support.